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Made in

English
Last updated at

Wed, 06-Dec-2023
Level
Beginner
Total lessons

53
Total duration

02:36:26 Hours
Number of reviews

0
Total enrolment

2
Avg rating
Short description
Whether you are looking to transition to a new career, refresh your skills, or advance in your current role, this comprehensive business communication course can help you improve your soft skills and reach your professional goals! In this training, you'll learn how to communicate with your clients and customers to ensure they're getting the best possible experience!
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Requirements
Outcomes
  • Provide excellent customer service to ensure customer satisfaction, loyalty, and repeat business.
  • Exceed customer expectations by creating memorable customer service experiences.
  • Build rapport with customers to create a relationship of trust.
  • Manage challenging customers through difficult situations.
  • Use active listening techniques to understand customer needs.
  • Manage customer expectations by setting realistic expectations.
  • Improve your soft skills and advance your career .
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