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Made in

English
Last updated at

Mon, 02-Sep-2024
Level
Beginner
Total lessons

2
Total duration

01:00:00 Hours
Number of reviews

0
Total enrolment

1
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Short description
This course is designed to provide retail professionals with essential knowledge and skills in delivering exceptional customer service. Participants will explore the key principles of customer service and service standards, understanding how these elements drive customer satisfaction and loyalty in a competitive retail environment. The course also delves into the principles of quality management, emphasizing the importance of maintaining high standards in both products and services offered in retail settings.
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