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Made in

English
Last updated at

Mon, 15-Apr-2024
Level
Beginner
Total lessons

34
Total duration

00:30:00 Hours
Number of reviews

0
Total enrolment

2
Avg rating
Short description
The main focus of the learning in this knowledge module is to build an understanding of the concepts and principles of supervision of employee performance
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Requirements
  • NQF Level 4 with Mathematical Literacy and Communication
  • Computer literate
Outcomes
  • Supervise retail and wholesale staff.
  • Supervise the implementation and maintenance of retail or wholesale operations.
  • Analyse causes of customer complaints and to resolve them in a manner that promotes customer loyalty.
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