Coaching Salespeople

A sales coach monitors individual rep performance to identify areas for improvement and reinforce behaviors that lead to success

Beginner 0(0 Ratings) 1 Students enrolled English
Created by Bonga Mbunjana
Last updated Thu, 15-Feb-2024
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Course overview

  • Develop specific and targeted strategies for improvement
  • Acknowledge strengths before addressing weaknesses
  • Enable reps to self-identify trouble spots in themselves
  • Lead with open questions
  • Give honest yet constructive feedback
  • Attempt to catch issues before they affect quota goals
Requirements
  • GRADE 12
Curriculum for this course
52 Lessons 00:00:00 Hours
Introduction
1 Lessons 00:00:00 Hours
  • Course Objectives
    .
Module 2
5 Lessons 00:00:00 Hours
  • What Is a Coach?
    .
  • Be a Coach
    .
  • Roles
    .
  • Responsibilities
    .
  • Face Challenges
    .
Module 3
5 Lessons 00:00:00 Hours
  • Coaching
    .
  • Be Confident
    .
  • Build Connections
    .
  • Communicate
    .
  • Focus on the Process
    .
Module 4
5 Lessons 00:00:00 Hours
  • Process
    .
  • Define Effective Salespeople
    .
  • Coaching vs. Training
    .
  • How Coachable is an Employee (A.G.R.O.W.T.H.)
    .
  • Avoid the Gap
    .
Module 5
5 Lessons 00:00:00 Hours
  • Inspiring
    .
  • Individualize
    .
  • Personalize Rewards
    .
  • Acknowledge Success
    .
  • Provide Opportunities Over Punishment
    .
Module 6
5 Lessons 00:00:00 Hours
  • Authentic Leadership
    .
  • Vulnerability
    .
  • Be Yourself and Encourage Individuality
    .
  • Listening
    .
  • Appreciate Effort
    .
Module 7
5 Lessons 00:00:00 Hours
  • Best Practices
    .
  • SMART Goals
    .
  • Be Realistic
    .
  • Brainstorm Options
    .
  • Take Away
    .
Module 8
5 Lessons 00:00:00 Hours
  • Competition
    .
  • Social Pressure
    .
  • Gamification
    .
  • Rewards
    .
  • Don't Go Overboard
    .
Module 9
5 Lessons 00:00:00 Hours
  • Data
    .
  • Provide Clear Metrics
    .
  • Measurable Results
    .
  • Analyze Data
    .
  • Visualize Trends
    .
Module 10
5 Lessons 00:00:00 Hours
  • Maintenance Strategies
    .
  • Benefits of Internal Program
    .
  • Choose a Method
    .
  • Create a Culture
    .
  • Train Coaches
    .
Module 11
5 Lessons 00:00:00 Hours
  • Avoid Common Mistakes
    .
  • Poor Leadership
    .
  • Ineffective Communication
    .
  • Incomplete Data
    .
  • Don't Be Afraid to Let Go
    .
Quiz
1 Lessons 00:00:00 Hours
  • Post test
    .
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About instructor

Bonga Mbunjana

21 Reviews | 369 Students | 63 Courses
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