Service Station Attendant Course [Manual Updated]

The purpose of this qualification is to prepare a learner to operate as a Service Station Attendant. A Service Station Attendant sells and dispenses fuel, lubricants and other accessories, and other automotive accessories, and performs minor checks on motor vehicles at a service station and processes payments.

Beginner 4(29 Ratings) 217 Students enrolled English
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Last updated Mon, 08-Jul-2024
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Course overview

The purpose of this qualification is to prepare a learner to operate as a Service Station Attendant. A Service Station Attendant sells and dispenses fuel, lubricants and other accessories, and other automotive accessories, and performs minor checks on motor vehicles at a service station and processes payments.

Curriculum for this course
24 Lessons 02:40:00 Hours
Introduction To Service Station Operations
3 Lessons 00:00:00 Hours
  • 1.1 Role of a Service Station Attendant
    .
  • 1.2 Importance of Customer Service
    .
  • 1.3 Safety and Security Procedures
    .
Fuel Dispensing and Handling
4 Lessons 00:00:00 Hours
  • 2.1 Understanding Different Fuel Types
    .
  • 2.2 Fuel Dispensing Equipment and Procedures
    .
  • 2.3 Checking Fluid Levels and Tire Pressure
    .
  • 2.4 Fuel Spill Response and Cleanup
    .
Vehicle Service and Maintenance
4 Lessons 00:00:00 Hours
  • 3.1 Safety Precautions for Fuel Handling.
    .
  • 3.2 Assisting with Oil Changes and Filter Replacement
    .
  • 3.3 Basic Vehicle Inspection
    .
  • 3.4 Battery Jump-Starting Procedures
    .
Customer Service Skills
4 Lessons 00:00:00 Hours
  • 4.1 Effective Communication Techniques
    .
  • 4.2 Building Rapport with Customers
    .
  • 4.3 Handling Customer Complaints
    .
  • 4.4 Upselling and Cross-Selling Techniques
    .
Safety and Emergency Procedures
3 Lessons 00:20:00 Hours
  • 5.1 Fire Safety and Evacuation Procedures
    .
  • 5.2 First Aid and CPR Basics
    .
  • Formative Assessment
    0:20:00
Assessments
6 Lessons 02:20:00 Hours
  • Section 1 - Formative Assessment
    0:20:00
  • Section 2 - Formative Assessment
    0:20:00
  • Section 3 - Formative Assessment
    0:00:00
  • Section 4 - Formative Assessment
    0:20:00
  • Section 5 - Formative Assessment
    0:20:00
  • Summative Assessment
    1:00:00
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About instructor

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Student feedback
4
29 Reviews
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Reviews

  • ALVINA MAGUDU
    Service Station attendant
  • PHELISWA SITSHI
  • Zubenathi Xego
    I love it
  • Lubabalo Kwatsha
    Good
  • SONGEZO YIWANE
  • Lindokuhle Arbinater
  • Miranda Zilo-Matshaya
  • Xolela Nodonti
    Not complicated at all. This was really designed foe one to study and come out with an intensive understanding of Service Station Attendant. Bravo
  • Kwanele Nonginzi
  • Sinethemba Mgoqi
  • BUHLE MABECE
  • Bongiwe Mzayifani
    I enjoyed every question about petrol attendant and every section was good and understandable
  • Siviwe Zakele
    It is good
  • SISIPO MATSHINI
  • Thabiso Zondiwe
    I enjoy every question for this course
  • Siphamandla Kaingana
  • Xolile Bono
    How to continue with the next test
  • Siphelele Rashu
  • Odwa Ngqiva
  • Rosina Mbonani
    5
  • Malakhiwe Nkomo
  • Andisiwe Hiti
  • Sithenkosi Ningiza
  • Aphiwe Nombilishe
  • Kuhle Sijaji
    Well service & great test
  • Lubabalo Mhaga
    Lessons are too much but questions are simple and low. I enjoy every question
  • Olwam Bam
  • Yonga Volo
  • Thembela Tsimbomvu
    I need to continue with my course
R199
Includes:
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