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Course overview
The focus of the learning in this knowledge module is to build an understanding of the key elements of the project management lifecycle and covers: planning and scheduling, communication, teamwork, resource management, project risk management and project reviews
Curriculum for this course
187 Lessons
00:00:00 Hours
KM-06-KT01: Project management and the operating environment (10%)
28 Lessons
00:00:00 Hours
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Course Overview
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Definition project and project management
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Project management
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What are the Characteristics of a Project?
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Project management processes fall into five groups
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Approaches
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Phased approach
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Typical development phases of an engineering project
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Lean project management
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Critical chain project management
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Process groups
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Initiating
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Recommendation should be made to fix them
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Planning
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Executing
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Monitoring and controlling
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Project maintenance is an on-going process, and it includes:
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Closing
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Definition programme management and portfolio management
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Key factors
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What is a Portfolio ?
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What is Portfolio Management ?
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Types of Portfolio Management
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Who is a Portfolio Manager ?
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Project environment
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Cultural and social environment
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International and political environment
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Step 1—Define project needs
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KM-06-KT02: Project Life cycle (10%)
26 Lessons
00:00:00 Hours
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Project Life cycle
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The Project Phases Involved:
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Phase 1: The Conceptualization Phase
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Phase 2: The Planning Phase
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Phase 3: The Execution Phase
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What is the Professional Services Project Life Cycle?
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The Professional Services Life Cycle vs. the standard Project Life Cycle?
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Why does a Professional Services Organization require a new life cycle for project management?
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What are the phases in the Professional Services Project Life Cycle?
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Phase 1: The Sell Phase
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Steps involved in the Sell Phase:
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Phase 2: The Plan Phase
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Phase 3: The Deliver Phase
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Phase 4: Account & Bill
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Phase 5: The Analysis Phase
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Why does the Professional Services Project Life Cycle matter?
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Who uses these Professional Services Project Management steps?
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How to Improve the Professional Services Project Life Cycle:
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Project close-out and handover
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Post-project evaluation review
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Why hold a post-project evaluation?
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What should be reviewed?
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Cost versus schedule
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Forecasting and early warnings
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Variations and change management
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The learning organization
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KM-06-KT03: Management structures by which projects operate (10%)
14 Lessons
00:00:00 Hours
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Management structures
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Functional Organizational Structure
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Product Organizational Structure
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Geographical Organizational Structure
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Project manager
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Project sponsor
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Project Sponsors Responsibilities
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Project steering group/board
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Provide Cross-Functional Leadership and Direction
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Provide Project Management Governance
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Maximise Project Benefits
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Roles
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Project team members
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Project Team Member’s Responsibilities
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KM-06-KT04: Project management planning (10%)
15 Lessons
00:00:00 Hours
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Project management plan (i.e. purpose of and benefits)
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What are the Components of a Project Management Plan?
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Suggested contents of the project management plan:
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Ownership and approval of project management plan
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Purpose of a business case
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What is the purpose of the business case?
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Why use business case analysis?
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Business Case Composition
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Ownership of the business case
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General
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Benefits management is an iterative process with five main steps as illustrated in figure 3.7.
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Define benefits management plan
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Project
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Programme
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Portfolio
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KM-06-KT05: Scope management (10%)
24 Lessons
00:00:00 Hours
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Definition scope management
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What is Project Scope?
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Planning
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Closing
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The Scope Statement
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Steps Involved in Project Scope Management
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Step 2—understand the project objectives
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Define the project scope
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Steps for defining the scope of a project
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Project Scope Management Processes
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Plan Scope Management
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Collect Requirements
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Create Work Breakdown Structure (WBS)
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Validate Scope
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Control Scope
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Project Scope Management Tips
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Why Project Managers Need Scope Management
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Project success criteria
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Key Performance Indicators
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The Project Manager's Verdict for Project Success Criteria
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Meeting the Customer's Expectations
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Success Factors
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Further Project Success Criteria
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Conclusion
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KM-06-KT06: Scheduling and resource management (10%)
30 Lessons
00:00:00 Hours
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Total float, critical path, Gantt chart, baseline and milestone
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Gantt chart task hierarchy
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Note
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Linking Tasks in a Gantt chart
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Gantt chart predecessors
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Gantt chart successors
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Other Link Types
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Gantt chart dependencies
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Using Lag and Lead Times in a Gantt chart
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Adding Constraints to a Gantt chart
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Gantt chart constraints
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Gantt chart deadlines
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Interaction between task dependency links and constraints
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Gantt chart constraints and dependencies
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Gantt chart re-applies dependencies
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Enhancing a Gantt chart
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Gantt chart highlighting critical path
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Reviewing a project using a Gantt chart
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Definition resource management
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General
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Project
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Programme
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Portfolio
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Types of resources
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People
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Capital
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Material Goods
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Resource smoothing/resource leveling
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What is the difference between 'resource- smoothing ‘and 'resource levelling?
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Long answer
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KM-06-KT07: Risk management and issue management (10%)
24 Lessons
00:00:00 Hours
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1. Risk Response Plans
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Risk Response Planning
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2. Risk Triggers
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3. Risk Ownership
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Risk Monitoring and Control
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Risk reclassification
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Risk reporting
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Risk Threshold
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Risk Efficiency measurement
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Risk Audit
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Definition of project risk and risk management
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KEY TAKEAWAYS
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What are project risks and how can you identify them?
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Project risk management process
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Exhibit 1 – Risk Management Process
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Risk Management Framework
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Risk Identification
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1. Risk Sources
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2. Risk Category
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3 Risk Analysis
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4 Impact classification guideline
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5. Risk Exposure
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6. Risk Occurrence Timeframe
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7. Risk Classification Examples:
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KM-06-KT08: Project quality management (10%)
5 Lessons
00:00:00 Hours
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Definition quality and quality management
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The Purpose of Management of Quality
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Definition quality planning, quality assurance, quality
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Differences between quality assurance and quality control
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Quality control
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KM-06-KT09: Communication (10%)
14 Lessons
00:00:00 Hours
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Definition of communication
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Methods of communication
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Oral communication skills
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Constructive feedback
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Written communication skills
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Barriers to communication
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Barriers to Communication by Category
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Overcoming Barriers
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Effective communication
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Effective communication skill 1: Become an engaged listener
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Tips for becoming an engaged listener
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Improve how you read nonverbal communication
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Improve how you deliver nonverbal communication
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Communication plan
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KM-06-KT10: Leadership and teamwork (10%)
7 Lessons
00:00:00 Hours
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Definition leadership
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"Innovation distinguishes between a leader and a follower."
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Role of project team leader
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Roles
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Responsibilities
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Definition project team
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Specific responsibilities of the programme or project team
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