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Course overview
Management is known as a form of art and a science. The idea behind good management is making your employees more efficient and productive, while finding the best way to do it. When preparing to manage one, or a group of managers, you are preparing them to be able to manage their own employees. Every manager has a different personality type and learns differently. With some tools and tips, you can help them become great managers that will continue to grow and succeed with their new teams.
What will i learn?
- Welcome and orientate new managers
- Learn ways to successfully coach and mentor
- Learn ways to measure and evaluate performance
- How to handle complications
- Communicate between employees and their managers
Requirements
- Proficient English
- willingness to commit
- Be motivated to study
Curriculum for this course
61 Lessons
00:00:00 Hours
Module 1
6 Lessons
00:00:00 Hours
-
Grooming a New Manager
.
-
Set Specific Goals
.
-
Authority (What They Can and Can’t Do)
.
-
Create a Shared Vision
.
-
The More They Learn, the More Responsibility They Get
.
-
Formative Assessment
0:00:00
Module 2
6 Lessons
00:00:00 Hours
-
Coaching and Mentoring (I)
.
-
Writing Performance Reviews
.
-
Provide Clear and Timely Feedback
.
-
Praise in Public, Criticize in Private
.
-
Make Sure Your Door is Always Open
.
-
Formative Assessment
0:00:00
Module 3
6 Lessons
00:00:00 Hours
-
Coaching and Mentoring (II)
.
-
Offer Advice, Not the Solution
.
-
Create a Supportive Environment
.
-
Build Ownership
.
-
360 Degree Feedback
.
-
Formative Assessment
0:00:00
Module 4
6 Lessons
00:00:00 Hours
-
Measuring Performance
.
-
Staying Within Their Budget
.
-
Setting Measurable Objectives
.
-
Skip Level Feedback
.
-
Collaborate on Criteria to be Evaluated
.
-
Formative Assessment
0:00:00
Module 5
6 Lessons
00:00:00 Hours
-
Motivating Managers
.
-
Provide the Needed Resources
.
-
Bonuses and Incentives
.
-
Give Credit for Good Work
.
-
Keep Them Challenged
.
-
Formative Assessment
0:00:00
Module 6
6 Lessons
00:00:00 Hours
-
Signs of Poor Management
.
-
Missed Deadlines
.
-
Team Turnover
.
-
Losing Customers
.
-
Little or No Growth
.
-
Formative Assessment
0:00:00
Module 7
6 Lessons
00:00:00 Hours
-
Trust Your Team of Managers
.
-
Do Not Micromanage
.
-
Promote Open and Honest Communication
.
-
Reward Initiative
.
-
Trust, But Verify
.
-
Formative Assessment
0:00:00
Module 8
6 Lessons
00:00:00 Hours
-
When an Employee Complains About Their Manager
.
-
Keep the Information Confidential
.
-
Gather Information from Both Sides
.
-
Coach or Delegate the Solution
.
-
Follow-up with the Manager or Employee
.
-
Formative Assesssment
0:00:00
Module 9
6 Lessons
00:00:00 Hours
-
When Do You Step In?
.
-
Unsafe or Dangerous Events
.
-
Legal Ramifications
.
-
Severe Financial Costs
.
-
Repeated Failures after Coaching Has Occurred
.
-
Formative Ssessment
0:00:00
Module 10
6 Lessons
00:00:00 Hours
-
Remember These Basic Qualities
.
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Express Confidence in Their Abilities
.
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Practice What You Preach
.
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Have an Open Door
.
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Their Success is Your Success
.
-
Formative Assessment
0:00:00
Summative Assessment
1 Lessons
00:00:00 Hours
-
Quiz
0:00:00
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