Office Protocol, Deportment and Etiquette

Discover the essentials of professional conduct with our Office Protocol, Deportment, and Etiquette course. Master the art of effective communication, business etiquette, and workplace decorum. Gain the skills and knowledge to excel in any corporate environment, fostering a polished and confident professional presence.

Beginner 0(0 Ratings) 4 Students enrolled English

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Last updated Wed, 08-Nov-2023

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Course overview

In today's professional world, effective communication, polished behavior, and impeccable etiquette are essential skills that can significantly impact your success in the workplace. The Office Protocol, Deportment, and Etiquette course is designed to provide participants with the knowledge and skills necessary to navigate the complex social and professional landscapes of the modern office environment. This comprehensive course will empower you to confidently interact with colleagues, superiors, and clients while upholding the highest standards of professionalism.

Curriculum for this course

27 Lessons 01:15:00 Hours

KM-03-KT01: INTERNATIONAL PROTOCOL

5 Lessons 00:15:00 Hours

Demonstrate awareness of international protocol principles in relation to forms of address
.
Explain protocol principles at various functions
.
Explaining International Relations
.
Formative Assessment
.
Formative Assessment
0:15:00

KM-03-KT02: CULTURAL DIVERSITY

8 Lessons 00:15:00 Hours

The role of cultural diversity in a multicultural workplace
.
Basic behavioral styles, benefits and challenges of cultural diversity
.
Required tools for managing cultural diversity in the workplace
.
Required tools for managing cultural diversity in the workplace
.
Diversity in the workplace
.
Managing multi-cultural teams
.
Formative Assessment
.
Formative Assessment
0:15:00

KM-03-KT03: MULTI-CULTURAL COMMUNICATION

7 Lessons 00:15:00 Hours

Demonstrate awareness of international protocol principles in relation to forms of address
.
Explain protocol principles at various functions
.
Challenges of cross-cultural communication
.
Types of non-verbal communication that differs from culture to culture
.
Explaining of Multi-cultural communication
.
Formative Assessment
.
Formative Assessment
0:15:00