Ten Soft Skills You Need

Beginner 5(1 Ratings) 4 Students enrolled English
Created by Bonga Mbunjana
Last updated Tue, 13-Jun-2023
+ View more
Course overview
Curriculum for this course
60 Lessons 03:00:00 Hours
What are Soft Skills
6 Lessons 00:15:00 Hours
  • What are Soft Skills
    .
  • Definition of Soft Skills
    .
  • Empathy and the Emotional Intelligence Quotient
    .
  • Professionalism
    .
  • Learned vs. Inborn Traits
    .
  • What are Soft Skills-Formative Assessment
    0:15:00
Communication
5 Lessons 00:15:00 Hours
  • Ways We Communicate
    .
  • Improving Nonverbal Communication
    .
  • Listening
    .
  • Openness and Honesty
    .
  • Communication-Formative Assessment
    0:15:00
Teamwork
6 Lessons 00:15:00 Hours
  • Teamwork
    .
  • Identifying Capabilities
    .
  • Get Into Your Role
    .
  • Learn the Whole Process
    .
  • The Power of Flow
    .
  • Teamwork Formative Assessment
    0:15:00
Problem-Solving
6 Lessons 00:15:00 Hours
  • Problem-Solving
    .
  • Define the Problem
    .
  • Generate Alternative Solutions
    .
  • Evaluate the Plans
    .
  • Implementation and Re-Evaluation
    .
  • Problem-Solving
    0:15:00
Time Management
6 Lessons 00:15:00 Hours
  • Time Management
    .
  • The Art of Scheduling
    .
  • Prioritizing
    .
  • Managing Distractions
    .
  • The Multitasking Myth
    .
  • Time Management-Formative Assessment
    0:15:00
Attitude and Work Ethic
6 Lessons 00:15:00 Hours
  • Attitude and Work Ethic
    .
  • What Are You Working For?
    .
  • Caring for Others vs Caring for Self
    .
  • Building Trust
    .
  • Work Is Its Own Reward
    .
  • Attitude and Work Ethic
    0:15:00
Adaptability/Flexibility
6 Lessons 00:15:00 Hours
  • Adaptability/Flexibility
    .
  • Getting Over the Good Old Days Syndrome
    .
  • Changing to Manage Process
    .
  • Changing to Manage People
    .
  • Showing You’re Worth Your Weight in Adaptability
    .
  • Adaptability/Flexibility-Formative Assessment
    0:15:00
Self-Confidence (Owning It)
6 Lessons 00:15:00 Hours
  • Self-Confidence (Owning It)
    .
  • Confident Traits
    .
  • Self-Questionnaire
    .
  • Surefire Self-Confidence Building Tactics
    .
  • Build Up Others
    .
  • Self-Confidence(Owning it)-Formative Assessment
    0:15:00
Ability to Learn
6 Lessons 00:15:00 Hours
  • Ability to learn
    .
  • Wow, You Mean I’m Not Perfect?
    .
  • Listen with an Open Mind
    .
  • Analyze and Learn
    .
  • Clear the Air and Don’t Hold Any Grudges
    .
  • Ability to learn-Formative Assessment
    0:15:00
Networking
6 Lessons 00:15:00 Hours
  • Networking
    .
  • Redefine Need
    .
  • Identifying Others’ Interests
    .
  • Reach Out
    .
  • When to Back Off
    .
  • Networking
    0:15:00
Summative Assessment
1 Lessons 00:30:00 Hours
  • Summative Assessment
    0:30:00
+ View more
Other related courses
02:28:33 Hours
High Effective Time Management Course (Apps & Sample Plans)
Updated Mon, 12-Jun-2023
5 7 R1100 R300
04:57:46 Hours
Cashier Course
Updated Mon, 14-Aug-2023
2 44 R5000 R900
00:00:00 Hours
Contact Center Training : The Essential Guide to Becoming and Complete Contact Center Agent
Updated Mon, 12-Jun-2023
0 9 R10000 R3000
00:00:00 Hours
Social Media In The Workplace
Updated Mon, 12-Jun-2023
0 0 R20000 R500
00:00:00 Hours
Customer Support
Updated Mon, 12-Jun-2023
0 10 R2000 R500
About instructor

Bonga Mbunjana

21 Reviews | 369 Students | 63 Courses
Student feedback
5
1 Reviews
  • (0)
  • (0)
  • (0)
  • (0)
  • (1)

Reviews

  • Sinazo Zikho Mgqalelo
R2500 R500
Includes:
//send gift when already purchased by user